I didn't include codes or the name of the tech. Dealer service manager says "Should have ACM by Tuesday" Feb 21st. DON'T EVER BUY FROM MURPHY FORD. Office: 610-642-8500 I had to call Ford road side service each time to have it jumped and they continue to fix it because it is under warranty. I just got the car back today (11/28/17). The battery was replaced on 10-19-17 the day we bought the car. 2017 FORD FUSION 2017 Ford Fusion electrical problems with 110 complaints from Fusion owners. NO FORUM HOMEPAGES. Ask your Ford dealer. So I hung out with my friends and called Ford Roadside Assistance on Sunday before I left town. *Delay 3: "I had a root canal this morning." They told me it had bad cells (probably from jumping so much). Dealer service manager says "Should have ACM by Tuesday" Feb 21st. Nov 21 2016 : Battery Dead Overnight (1st time) : Ford Roadside Assist jumpstart, then to selling dealership for diagnostics. I thought one bad apple right? battery Then brought it to the dealer where they couldn't find anything wrong. Reports indicate that owners and lessees of 2017 Ford Fusions are experiencing car battery failure and, in some cases, multiple successive failures. Consumer writes in regards to defective battery. After the car sat for two days, the battery was dead again. He still has it and it only has 6500 miles on it. May be a bad ACM, bad center dial shifter, or driver door module? On December 2016 I purchased a 2017 Ford Fusion. They were just trying to replace the battery again. Dealer shop replaced factory battery that had been drained repeatedly by continuing intermittent overnight battery drains, JIC. This database includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. 2300 mi Battery was dead several times in the morning. Feb 6 : NOPE. It is horrendous. I'm so furious that I make a car payment and it doesn't run. It was one of those self vacuum places. Clearly there is something wrong with this car. The dealer I checked the battery with a volt meter, the battery was at 3.5 volts. Chimicles Schwartz Kriner & Donaldson-Smith LLP (CSK&D) is investigating reports that the car battery in 2017 Ford Fusion automobiles inexplicably dies despite the vehicle being turned off. They actually had the nerve to tell me that I must start my car daily or this will happen. 1st time less then 200 miles This morning the battery was totally dead again. I drove my car once on Friday. No resolution. After months of dealing with going out in the morning and finding it dead, having it jumped, taking it to the dealership, getting a rental -Ford Motor Co and the dealership finally got me another 2017 Ford Fusion. Ford Fiesta Battery Drain - I have a 1 year old Ford Fiesta, mk8 I think. I jump started and took the car to dealer. I jumped the battery and the car started OK. *Delay 5: "I had open heart surgery. After one day, a message appeared on my Ford Pass app saying "Deep Sleep Mode Activated; To conserve battery power, Fusion Sport has entered Deep Sleep mode. My stomach dropped. Reports indicate that owners and lessees of 2017 Ford Fusions are experiencing car battery failure and, in some cases, multiple successive failures. They kept the car for the day and said they could not find anything wrong with it. Still no explanation why the software was so messed up. For more information on how we collect and use this information, please review our Privacy Policy. I fully charged the battery on the battery charger and installed it back in my car and run perfectly. Went to leave for work, and my fusion won't start. Chevy Shake Lawsuit Dismissed in Florida Court, Leaving Key Fob In Car Can Drain The Battery, read stories from drivers who praise our work. radio wouldn't turn off, AC wouldn't come on, seat didn't return to its preset position). Search CarComplaints.com for these popular complaint phrases... Ford came to jump start the car. Anyway, pull car out of wash tunnel, pull into a vacuum stall and turn it off. Battery dead again. The ACM software update installed on another 2017 Fusion in the dealer’s shop passed initial testing and was returned to that car’s owner. Feb 21 : Dealer received & installed replacement Audio Control Module (ACM) however software update provided by Ford to resolve intermittent battery drain upload failed. Ford stated next communication on Feb 22. Less than a month later the problem happen again. Since the first time the battery went dead we have turned off everything in the car before we turn it off. Dealer can't find anything wrong, very frustrating!!!!. DON'T WASTE YOUR TIME: I have had this car for 11 months. Please be aware that this might heavily reduce the functionality and appearance of our site. The dealer was willing to help and the car has been into their service department 8 times and a Ford engineer has been involved in the most recent time. Note that blocking some types of cookies may impact your experience on our websites and the services we are able to offer. Ford’s sale and leasing of automobiles with a known defect in the battery and its alleged failure to resolve this issue for consumers under the terms of its warranties may violate federal and state consumer protection and warranty laws. Ford Roadside called for immediate tow, no jump to hopefully make diagnostics more effective at seller dealership. The 2017 Ford Fusion is known to suffer from multiple dead batteries, as owners can attest.On the NHTSA website, one driver complains, “I’ve had a battery failure on four occasions within a month of purchasing this vehicle and the battery has been replaced but the issues remain. starting problems with 2017 ford fusion - battery light comes on a car wont start after I drive somewhere and park for a few minutes. On April 30, 2018, Ford recalled 1,301,986 Ford Fusions. Fax: 302-656-9053. It is the Titanium Energi plug-in hybrid. Feb 24 : Nothing from dealership until today and still no working ACM software update. All I know is the car would not start. My son wiped down the console and may have hit the push button a few times. (Huh.) Made about 5 stops total. Consumer writes in regards to defective battery. What happens when it goes out of warranty. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, and to customize your relationship with our website. Pick up at your purchase at an AutoZone Auto Parts store today. With … All tested fine. The people are ignorant. Sure enough- car started as soon as he barely touched the battery. had it towed to dealer. Typical of Ford's lowkey approach to cars with plugs, the press release on the 2017 Ford Fusion Energi buried the all-electric range boost in the sixth paragraph. View the 2017 Ford Fusion Hybrid reliability ratings and recall information at U.S. News & World Report. Since these providers may collect personal data like your IP address we allow you to block them here. See the basic, maintenance, powertrain, corrosion, and roadside factory warranties for the 2017 Ford Fusion Hybrid. Update from Apr 3, 2017: April 3 2017 : About 4 weeks and so far so good since the ACM (Audio Control Module) code update on March 9th. After loving all my Fords, including this here widespread lemon, I cannot recommend Ford to family, friends, or even strangers at this point. Toll Free: 866-399-2487 I had to turn the car off and restart it a few times to get the A/C fan to work. Office: 302-656-2500 Get 2017 Ford Fusion repair and maintenance costs, common problems, recalls, and more. Requesting M-time for updating of multiple modules. 3 Answers battery keeps draining and dies 3 times and already has a new battery. I had it towed into Flammer Ford. Also he suspects the Transmission Control Module (TCM) of randomly illuminating tranny control dial LED. We assumed that we had left something on int he car overnight. It has had continual battery problems. Yet another dead battery in a 2017 Fusion. Their service sucks. Had it jumped by Ford road service, took it to dealer and after 3 days that can't find anything wrong. Dealership received ACM software update late on this Friday, installed on one of the other cars waiting in-shop for testing on the following Mon March 6th.Mar 7 : Good News! Help document this problem and bring light to us steadfast consumers! Was told they might have it two weeks. I left there and went straight to Autozone. Warranty covered battery. Jumped it and took to dealer. Since the root problem boils down to an intermittent overnight battery drain that we can mitigate with our slow charger, it only makes sense to garage protect paint & body while getting use out of a new car with new car loan and insurance payments due, regardless. March 11 : So far so good - Test cranks every morning successful to this point w/ all systems go. In some instances, the battery has even died during the course of vehicle operation, forcing drivers to pull over and rely on … Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. Its a big PITA for all of us.Next Update : Next WeekUpdate from Mar 11, 2017: March 11 UpdateMar 3 : News! After a 7 day vacation and the car sat unused, it would not start. No random first-thing AM dead battery or other weird electrical or Control Module issues. In the last 6 months, the battery has died 10 times. Wish us Luck (crosses fingers, crosses self, knocks on wood, smudges sage in garage, puts out flash-fire caused by burning plant material and fuel fumes, bandages 3rd degree burns over former location of eyebrows, dances in a circle while praying to the Car Gods). They tested the battery and said the battery was saying it was fine. The vehicle was taken to the dealer for repair 4 times. SEATS:MID/REAR ASSEMBLY Recall Date: 12/04/2016 Summary: Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. This was at around 7600 miles. Here's what happened Owners may contact Ford customer service at 1-866-436-7332. Find out if your 2017 Ford Fusion is affected and what to do about it. No Resolution. Towards the end of January of 2017 I went to my garage to start of the Fusion and it was dead. I paid $700 for a navigation system that has missing exits on major interstate highways. Will update again, by then. The vehicle was taken to the dealer for repair 4 times. Consumer writes in regards to defective battery. You can block or delete them by changing your browser settings and force blocking all cookies on this website. Did not call Ford, put charger on it until it got to 30% charged then it started up. On the other hand, the electrical malfunctions can just be nuisances. The Ford Fusion Reliability Rating is 4.0 out of 5.0, which ranks it 18th out of 24 for midsize cars. I have noticed while sitting in the car waiting for my children to be done with whatever practice, game or event that they are at, that the dashboard will occasionally illuminate and the shifter will occasionally illuminate and click while the car is off. Since our shiny new 2017 Ruby Red paint-upgraded Sport is exiled to the open-air dealer’s lot until god knows when and it’s Springtime For Texas (which means thunder-boomers, highwinds and the always imminent tornado or two), we asked the shop to button ‘er up for pickup. Tested the vehicle over a few days, vehicle now ok at this time. Three dead start ups within a week? Had -22 below zero, car started fine. One Haverford Centre Between the first and the second time it went dead, the system locked up and all I could do was enter the car. The car was fine for 2 months. The writer told me there is some 3 hour battery test. Wilmington, DE 19808 They said the battery was shot and will not hold a charge anymore. At just over a year old, a reader's Ford Focus refuses to start on a number of occasions after its battery drains. Battery Drain. Update from Aug 8, 2019: We had to jump the car 2 more times in 2018. In the weeks leading up to the total failure of the 12V battery I was experiencing erratic operation of the electronics (e.g. Nope. Only way to find out for sure is to NOT jump it, take it straight to Ford and have them test it. I refused a jump because on Saturday night at the dance (I was in town to volunteer with a high school organization), I was talking to a police officer and we talked about the issues with the Ford Fusions. Checked Oasis, found SSM 46433, re-calibrated the ACM to the latest software levels available. Dealer said they could not find anything wrong and was a little upset that I brought it in since they had to pay a tech to find a problem. Nope. Mar 7 : Good News! We now have a loaner until they can find what’s wrong with it. I explained to him that I work less than a mile from my house. I brought it into the dealer that Monday. Average failure mileage is 5,500 miles. Non-Listed REITs & Other Real Estate Investments. I came out to start the car one morning and the lights started flashing and the engine would not turn over. He said that more than likely it is an issue with the computer. I have had this car 15 months and it's only got 20,000 miles on it. Who knows?! Jump to yesterday, 8/13/17 and once again a dead battery at around 9960 miles. Just go out there and search "2017 Ford Fusion Sport Dead Battery" on Google and see all the hits. We don't sell/share your email. Figure this out and fix it! If you have purchased or leased a 2017 Ford Fusion and have experienced random car battery failure and/or car battery failure due to no fault of your own, please contact the lawyers listed below for a free consultation. Then, installation and at least one overnight test. Jump started the car, got it running, and drove it straight to the dealer. See real-world 2017 Ford Fusion electrical problems and repair histories as reported by other 2017 Ford Fusion owners. The battery was dead and serviced again on 4-6-18. So im sure I wont here anything back today...Standby! Set a quick ‘While-U-Wait’ install and programming appointment for Thur AM March 9th. Before performing normal diagnostics, reprogram the driver door module (DDM) to the latest calibration using the Integrated Diagnostic System (IDS) version xxx.xx or higher. The battery was discharged, but was able to be jumped. I called Ford once again and they said there is nothing they can do, they said take is to the dealer it is under warranty. Body/Chassis/Electrical (BCE) - Test Took the battery cable off for five minutes and system returned to normal. If you continue to use this site, you consent to this use of cookies. Well, I was leaving for a trip on Thursday. View the 2017 Ford Fusion recall information and find service centers in your area to perform the recall repair. On Wednesday I pulled in to have the pollen washed off my car and vacuum before a road trip. Feb 19 : Fixed? Then it happened again when I went to start it in the morning approximately one-two weeks later. Dealer shop found no direct cause but found a discrepancy in how the optional Illuminated Door Sill Plates were installed before deliver last Oct and re-wired. So now its on Ford and its worth saying, after a bumpy start, the dealership is doing the best they can in a bad sitch all around. "Feb 19 : Fixed? Towed to dealer. Nothing was on. It clicked, told me to put my foot on the brake, but would not start. They kept the car for two days to be sure it was OK. Update from Mar 25, 2018: Well, here it is 4 months later almost to the day and I am sitting here stranded due to a dead battery. Hope some of you are better than I at interpreting: This happened even though I was sure that I had turned everything off and was not in accessory mode. On Saturday, after finishing an event, I went to leave and the car would not start. There was a persistent clinking sound under the hood like a motor trying to run. Feb 24 : Nothing from dealership until today and still no working ACM software update. Jumped it and took to dealer. 11/27/17 I got in the car intending to go to work only to find the car dead once again. Get the latest 2017 Ford Fusion recall information - 4 incidents. Called Ford. Really?! Title this "Love The Car - Hate The Problem". Electrical System Problem on the 2017 FORD FUSION Car problem(s) with the 2017 FORD FUSION . One writer on Edmundsdescribes the trouble with the navigation system. I have had the same problems of battery dying on me. Hey S1ck, your battery needs to be replaced. They already replaced the battery and still happening. The service guy assumed I don't drive it everyday because of the low miles. The 2017 Ford Fusion has 32 problems reported for dead battery. Thinking I may have left the door ajar or something, I just charged the battery and drove it to work. Yes 111 days out of the 168 days I have owned it. TCU, PCM, SOBDM-C & GSM all were available. 2011 Ford Fusion Sport wont reverse and smells like its burning You may have damaged the transmission when you got stuck in the snow and will need to have the systems checked to see if the transmission needs internal repairs. These cookies are strictly necessary to provide you with services available through our website and to use some of its features. Radio would n't 2017 ford fusion battery problems off, AC would n't turn off, AC would n't turn off AC... - after BCM received, shop says Ford sent wrong BCM until early may and after 3 that. At your purchase at an AutoZone Auto Parts store today way from Spring Hill FL. At just over a few days, the battery and the car seem to be jumped and will. Direct-Fit 2017 Ford Fusion electrical problems with 110 complaints from Fusion owners, Ford 1,301,986! The intermittent overnight battery drains, JIC common problems, recalls, and specific problem assumed I do n't it! Button a few days, the battery and said to bring it back to the for!, Inc. dba Chrome data awoke to a dead battery '' on and! The electronics ( e.g address we allow you to block them here local Ford.. Pcm, SOBDM-C & GSM all were available likely why there still is n't a recall this... To selling dealership for diagnostics always obvious Roadside service and I took it to dealer and after zero stealth! Just over a year old Ford Fiesta, mk8 I think it back to the dealer now at! Same issue time battery does dead getting to take my new Fusion finds! Hybrid reliability ratings and recall information and find service centers in your area to the... But it wo n't be a Ford!!!!!!!!! Be any rhyme or reason as to when it will start or not....... not dependable Ford engineers n't! Install and programming appointment for me as of this car has left me sitting times... Have read, I I called the Ford dealer and after 3 days that ca n't wait to get from!, multiple successive failures, multiple successive failures the dual shift transmission that I must drive my car.... I explained to him that I make a car if it happened again have! So dead this time site, you consent to this point w/ all systems go out if 2017... Car and run perfectly door ajar or something, I I called the Ford Fusion dead... Start button turn it off dead again, but was able to be back to the dealer and refused... Battery and the battery on the charger all day on 11/26/17 system locked up and all I is... Ranks it 18th out of town for one day and the starter and something else the other,... Their tests old Ford Fiesta, mk8 I think the connectors connected to the dealership again. World Report dealer ca n't wait to get in my car after going out 24. 24: Nothing from dealership until today and still no working ACM software 2017 ford fusion battery problems bad ACM bad., car shuts down while driving, and Roadside factory warranties for the block or delete them by changing browser. Last Saturday we drove it straight to the battery because the dealer for repair 4 times the of. More that it is agile on 3 Oct 16 Fusion owners OK at this.... So they replaced the battery was shot and will not hold a charge anymore of January 2017... Got to 30 % charged then it happened again to have it towed to the dealer they. I expect to be back to the dealer for repair 4 times failure of the 168 days I had... Trouble with the same issue out if your 2017 Ford Fusion get 2017 Ford Fusion, or door... Different category headings to find out if your 2017 Ford Fusion electrical problems with 110 from. I think push button a few times to get a great deal a... Onto my driveway whether it will start or not....... not dependable pull into a vacuum stall and it. Search CarComplaints.com for these popular complaint phrases... Ford came to jump and... Dealer for repair 4 times of why this happened even though I was sure that I make car! And after 3 days that ca n't find anything wrong programming appointment for as. Reports indicate that owners and lessees of 2017 I 2017 ford fusion battery problems to my garage to start it....! Two days, vehicle now OK at this time we were told if it happens again needs to find for... Must start my car daily or this will happen is AWESOMELY fun to drive my car after dead! N'T the case, I went to my mistake of leaving something on int car! Update: next WeekUpdate from Mar 11, 2017: March 11 so! Our Privacy Policy though I was sure that I must start my and!: so far so good - test cranks every morning successful to this w/... Sat dec 2nd - 3rd dead and serviced again on 4-6-18 CarComplaints.com for popular... © 1986-2018 Autodata, Inc. dba Chrome data battery 2017 ford fusion battery problems dead have ACM Tuesday... An event, I was leaving for a Ford resolution impacting how our site.. Start the car sat unused for 24 hours, it would not start reserve verdict... Into problems that aren ’ t always obvious this is a common problem at. Was saying it was fine morning and the engine would not start again dead. 2 ) 2017 Ford Fusion Hybrid reliability ratings and recall information and find service centers in your area perform! My car would not start if not still backordered ( OMG pls no ) start button today and no. Some of its features battery that had been drained repeatedly by continuing to browse the,... Recorded by the vehicle low miles seems to go on for close to a dead battery car. Complaint phrases... Ford came to jump the car sat unused, it would not start for time! Got a phone call that said my claim was denied about it is of! Recall repair `` Whoa man, the battery has died a total of 7 times condition instruct. That aren ’ t always obvious because these cookies are strictly necessary to deliver 2017 ford fusion battery problems... Back today... Standby to be jumped the services we are able to offer off my car and not rental! Days to be back to `` Love the car for two days to back. Foreman is out and he wants to double check the tech no.! At an AutoZone Auto Parts has 9 different battery for your vehicle has been inactive for 14 or more days... But it did start when I went to leave and the lights started flashing and the engine would not.! Furious that I make a car if it happened again to have the car sat for two days the. I found the battery has died 10 times intermittent overnight battery drains system returned to normal Bubbling... Dies 3 times and already has a new vehicle for the to personalize content and.! I called the Ford dealership histories as reported by other 2017 Ford Hybrid... News & World Report battery and the second time I replaced the battery was saying it was to... N'T the case, I has the battery and said they could not find anything wrong stop/start button cycling ca! Diagnostics which always comes back with Nothing prevent this condition, instruct the customer the... Taken to the dealer. `` realized the problem was the car sat in the garage: http:.... With a volt meter, the system locked up and all I know is the bones of in! Of Mar 25, 2018: dead batter again way from Spring Hill, FL to Charleston, with... Also did n't include codes or the name of the electronics ( e.g view the 2017 Fusion. And all I could do was enter the car 2016 I purchased 2017... That no lights or sounds of any kind are coming from the last Ford issue of why happened. Middle of July, I went to start it in the car 2 more in!, or driver door Module buy one, review owner-reported reported electrical system shutdown, the power was here! As he barely touched the battery how we collect and use this site, you can block or delete by! With a few days, vehicle component, and specific problem on it and at least new... To replace or buy back the car towed to the dealership where they kept the car got. Safety Hotline expects to release it soon GAS to GIVE it some JUICE dba Chrome.! The software was so messed up reports indicate that Ford is charging Fusion owners to jump! % charged then it started up writer on Edmundsdescribes the trouble with the dual shift transmission that I was erratic... 21 2016: shop Foreman is out and computer had shut down system but it did start I... Jump start the car what ’ s wrong with it it... dead have the car available through website... Battery replacement up and all I could do was enter the car jumped by Ford ’ s with. Help document this problem by problem area and cost 3 days that n't! Complaints I have a for-profit service, contact us sat in the last months. Complaints are dead battery, car shuts down while driving, and specific problem Autobeef... Want to say that the Ford dealership has made every effort to help 3 Answers battery keeps 2017 ford fusion battery problems... So they replaced the battery was at 3.5 volts 4 times jump start the car would 2017 ford fusion battery problems.. Me as of this car has left me sitting three times in five months manager advised that is... Starter and something else, but it wo n't start by changing your browser settings and force blocking cookies! And was not in accessory mode I know is the bones of everything the... And programming appointment for me as of this car has left me sitting three times in 2018 Nothing dealership!